Snapchat and Instagram are down

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Snapchat users are unable to send each other messages.


Angela Lang/CNET

Snapchat and Instagram are both struggling on Monday afternoon, with users unable to send chats. Testing both apps showed the ability to send snaps and see stories remains on Snapchat, while on Instagram you can still view your feed, stories and send pictures. 

“We’re aware some Snapchatters are having trouble sending Chats. We are looking into it,” Snapchat tweeted at 1:51 p.m. PT.

Down Detector has seen more than https://downdetector.com/status/snapchat, and 6,000 reports on Instagram. The problems are being experienced globally, according to Down Detector’s live coverage maps.

“Instagram and Snapchat down,” one user tweeted. “At least i still have twitter. Twitter never lets me down #snapchatdown #instagramdown.”

Instagram said it’s looking into the issue, while Snapchat pointed to its tweet earlier.

Facebook also appeared to join the party at around 2:17 p.m., according to Down Detector, which said Canadian users were reporting issues. Around 3,000 reports of Facebook issues have been received by Down Detector as of 2:42 p.m. Facebook didn’t immediately respond to a request for comment.

Snapchat messages starting going through again at around 2:30 p.m., while Instagram DMs appeared to be working as of around 2:45 p.m.

First published at 2:20 p.m. PT on Sept. 9.
Updated at 2:41 p.m.: Adds Instagram response; 2:46 p.m.: Adds Facebook reports; 2:50 p.m.: Instagram and Snapchat messages started working again